FAQ

1.  Q: Why should we choose you?
A: We only supply the bike with high quality component. All the components should be checked carefully before assembling, thus, any broken or deficient components will not be used on the bikes.

two. Q: Are you a factory or an import and export company?
A:We are an ebike manufacturer who do not use middle man and instead ship our bikes at    drastically reduced prices direct to the customer. You are saving a lot of money by buying    direct from us

3. Q: Can I get some samples?
A: Yes, feel free to order a sample or visit us at our factory for a test ride.

4. Q: Do you have the products in stock? 
A:  No, we produce to order.

five . Q: What’s your payment terms?
A: We accept all kinds of payment terms.e.g. T/T, L/C, D/A, D/P, O/A, and so on.

6. Q: How do you ensure the quality of the bikes before delivery?
A: Bikes are tested for their performance, speed and productivity in harsh conditions by final quality control teams before delivery.

7. Q: What’s the delivery time? 
A: About 35-45 days depends on peak season or not.

8. Q: Can I mix different models in one container? 
 A: Yes, different models can be mixed in one container.

nine. Is it effortless to assemble when I obtain it?
When you receive the bicycle, just take away the protecting sponge, unfold the bike, assemble the entrance wheel and peddles and you’re Accomplished!

10. How do you demand the battery and how extended does it just take?
The battery expenses in about three-four hours using our provided charger. You can do this even though it truly is on the bicycle or if it truly is less difficult, take it out and cost it at house or in your place of work.

eleven. Q: What’s your warranty term? 
We use only high quality factors on our bikes to make certain our bikes final a lengthy time. And we do offer a TWO Calendar year Restricted Warranty on all our new bikes including motor, battery etc… In the unlikely situation that a portion breaks since of defects in the initial year, we will ship replacement parts free of charge to you. Observe this does not use to rider incurred damages or regular put on and tear.

twelve. What is actually the top velocity of the bike?
Our bikes can easily strike 35km/hour on battery power by itself. Owing to CZPTpe law we location a pace limit at 25km/hour (For U.S. it is 32km/hour) The pace restrict can be effortlessly altered just before cargo upon your ask for.